Privacy Policy

Last updated: [PLACEHOLDER - Date]

1. Data Controller

The data controller responsible for processing your personal data is:

[PLACEHOLDER - Company Name]

[PLACEHOLDER - Address]

Email: support@immotell.de

2. Data Collection and Processing

We collect and process the following types of personal data:

  • Account information: Name, email address, phone number
  • Property information: Addresses and property details that you submit as tips
  • Financial information: Bank account details for reward payments
  • Usage data: How you interact with our platform and app

We process this data for the purpose of providing our service, processing tips, facilitating property sales and executing reward payments.

3. Legal Basis for Processing

We process your personal data based on:

  • Your consent (for marketing communications)
  • Performance of a contract (to provide our service and process payments)
  • Legal obligations (tax and accounting requirements)
  • Legitimate interests (platform security and fraud prevention)

4. Your Rights

Under GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to the processing of your data
  • Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at support@immotell.de

5. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our service to you
  • Comply with legal obligations (e.g. tax records)
  • Resolve disputes and enforce agreements

Financial records are retained for [PLACEHOLDER - Number] years, as required by law.

6. Third-Party Services

We may share your data with:

  • Agents (to facilitate property sales)
  • Payment service providers (for reward payments)
  • Cloud service providers (for data storage)
  • Legal authorities (if required by law)

All third-party service providers are contractually obliged to protect your data in accordance with GDPR.

Contact Us

For questions regarding data protection or to exercise your rights, please contact: support@immotell.de